How It Works

What to Expect - Foundations First
Your journey with us

What to expect when you get in touch

From your first call to your child's first session and beyond, here's exactly how it works. No surprises, no waitlist, no stress.

1
First contact
You reach out to us

Send us a message, email, or give us a call. No referral needed. We accept self-managed and plan-managed NDIS, as well as private clients.

2
Free consultation
We have a 15 minute chat

We'll learn about your child, answer your questions, and help you understand your funding options. No obligation, just a friendly conversation.

3
Getting started
Sign one simple service agreement

One agreement covers every discipline your child needs. Clear pricing, no hidden fees, and easy digital signing.

4
First session
Therapy begins in your child's world

We come to you, at home, school, or in the community. Your child's therapist will build rapport, assess their needs, and set goals with your family.

5
Ongoing support
We work together as a team

Regular sessions, progress reviews, and therapists who communicate across disciplines. You'll always know how your child is tracking.

No stress

We make it easy for families

We know navigating therapy and NDIS can feel overwhelming. That's why we keep things simple.

No waitlist

Most families start within one to two weeks of their first call.

One agreement

No juggling multiple providers. One team, one service agreement, one point of contact.

Family centred

You know your child best. We build goals together and keep you involved every step of the way.

Did you know?

Fun facts about allied health

A few things you might not know about the therapy services your child could benefit from.